LG Uplus emblem at its headquarters in central Seoul is seen on this June 10, 2022 file picture. Yonhap
South Korea’s telecommunications supplier LG Uplus stated Saturday it reported to authorities that decision information of shoppers utilizing its synthetic intelligence (AI)-based name app ixi-O was leaked early this week.
“As a result of a cache configuration error, the decision information of 36 clients, together with the customers’ telephone numbers and content material of their conversations, was briefly uncovered to 101 different customers throughout our service replace,” the telecommunications supplier stated in a press release.
“We reported the leakage to the Private Info Safety Fee right this moment at 9 a.m.,” the corporate added.
LG Uplus stated the information leakage occurred between 8 p.m. Tuesday and 10:59 a.m. the next day, and the decision info of present customers was revealed to those that newly downloaded or re-downloaded the app.
No delicate info, corresponding to customers’ resident registration numbers or monetary information, was uncovered, the corporate added, noting the incident has “nothing to do with hacking.”
The telecommunications agency stated it instantly started investigating the trigger upon realizing the information leak at 10 a.m. Wednesday.
It additionally accomplished measures to make sure the customers’ name info is now not uncovered to different customers, whereas notifying affected customers through textual content and telephone calls.
“We sincerely apologize for inflicting concern and inconvenience,” the corporate stated. “We are going to actively participate in any follow-up investigation from authorities.”
